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Leadership DevelopmentThe role of today's leader is to foster an environment where colleagues thrive on doing great work and choose to take responsibility and accountability for their actions. The Leadership Development Series uses case studies, experiential exercises, discussion, and role-playing to explore the changing role of leaders in cultivating engaging workplaces. Each Module or workshop can stand-alone or be combined with others. Spiral Learning works with the client to combine modules into customized programs. We also believe that the key to effective training is skill transfer. Each of the following modules includes a follow-up component, which allows the participant to take control of their learning. One-on-one coaching with Jeremy Ball is also available for participants in all modules to provide support as participants apply the skills and concepts in the workplace.
Click for PDF Format THE EMPOWERING LEADER: (4 x 31/2 hour sessions)The Empowering Leader is a four part program based on the philosophy that most colleagues thrive on doing great work. The role of today's leader is to foster an environment where people want to do whatever it takes to perform well- where people want to take responsibility and ownership for their own actions Session I: Developing Trustworthy, Respectful RelationshipsParticipants will explore methods in building strong trusting relationships with team members. It is upon this foundation that participants will then explore how to manage performance- from providing immediate feedback through to conducting development discussions/performance reviews
Session II:Coaching Towards MasteryOne of the most important needs employees have is to know how they are doing and how to become more effective. In fact, the best younger workers seek out organizations that provide ongoing growth and development. This module focuses on how leaders can help employees leverage good performance towards mastery
Session III: Coaching for ImprovementWhile very few leaders enjoy dealing with performance improvement situations, they represent a terrific opportunity to develop trust and respect with peers and direct reports. This session provides a highly effective template for preparing and conducting a performance improvement discussion that places responsibility for change on the individual while establishing the leader as a positive and supportive partner.
Session VI: Performance ManagementAs leaders we lead people and manage performance. Performance Management is the “The systematic, data-oriented approach to managing people at work that relies on positive reinforcement as the major way to maximize performance”
Team Development: (1/2 day & Full day workshop)When operating at full potential a team is truly greater than the sum of its parts. This 1/2 day seminar or full day workshop allows a group to explore 8 key elements for team success Using simulation activities, team assessment tools, and open discussion, teams are able to establish how they currently operate and opportunities for improvement. Selecting the Best - Preparing for and Conducting a Structured Interview: (1 day workshop)Perhaps the most critical link in the chain of high performance is getting the right person in the right job. One of the greatest challenges in interviewing is determining whether a candidate will perform as well in the job as in the interview. This workshop walks through the steps in developing and conducting a structured interview designed to accurately predict a candidate's performance once in the job. Participants will:
Setting People Up to Succeed: On-the-Job Training (1 & 2 day workshops)A key determinant in an employees future success is where or not we 'set them up to succeed'. Are they oriented to their work environment? Do they have a clear understanding of what the performances expected of them? Do they know how their performance will be measured? Are they brought up to speed in all the skills, knowledge and attitudes, required to excel? This session walks the participants through the process of fully orienting and training staff in their job and workplace. The majority of the time will be spent learning and practicing the 4-Step method of on-the-job training. Participants will:
Exceeding Expectations - The Great Service Challenge: Seminar: 1 dayGiven the right environment, 99% of people will eagerly look for ways to contribute through their work. Exceeding Expectations explores how leaders can foster an environment where co-workers pro actively look for ways to serve others. The internal customer is emphasized as much as the external, based on the principle that people treat others in the way they are treated. Time Touch Me Gently: Seminar: 3 hoursEven the best of us fall into bad time habits. We may inadvertently find ourselves wasting not only our own time but also that of others. Participants establish the difference between how they actually spend their time and how they would wish to spend their time. Time wasters are discussed and ways to combat them. In a team setting the participants discuss ways in which systems and people they work with can aid in time effectiveness. Meetings Bloody Meetings: Seminar: 3 hoursOver the years we have all spent a great deal of time in meetings. We have all experienced the cost of ineffective meetings and the benefits of effective ones. Through discussions and workshop activities, participants will develop the skills of planning for, conducting, and following up on meetings. Particular attention will be placed on how managers can facilitate interactive segments of meetings in order to create greater participation and ownership' of results. |